Many users reported that they would still get the same message even after they followed the instructions and connected a USB storage device with the latest update. You can download the update file for reinstallation from. When you press the PS button as prompted, you’ll enter the Safe Mode and get another screen message:Ĭonnect a USB storage device that contains an updated file for reinstallation for version or later. In this scenario you’ll get the following screen message:Ĭonnect the Dualshock 4 using the USB cable, and then press the PS button. Scenario #1: Cannot start the PS4 – Connect the Dualshock 4 … This comprehensive troubleshooting guide for the year 2023 will address both issues and offers verified and working solutions to each. When you update your PS4 or install a new hard drive replacement, your PS4 screen may display a message telling you that the PS4 cannot start and it will restart again and again in an infinite loop.ĭepending on the reason for the “Cannot start the PS4” loop, the on-screen message may either ask you to connect the DualShock 4 controller to the system or tell you that the system storage is inaccessible.
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